This guide provides recommendations for planning and prioritizing quality assurance, including how the quality assurance process and collaboration are arranged, organized and executed. The guide clarifies the content and scope of the quality assurance process and provides concrete recommendations for how the various activities are carried out in practice.
2021
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Effective quality assurance requires systematic planning and prioritization throughout the construction process. Get concrete recommendations for organizing and executing quality assurance activities that ensure construction quality and minimize errors and defects.
Quality assurance comprises the activities during the construction process that the building owner, consultants and contractors carry out to ensure compliance between the building owner’s wishes and the executed work. Good quality assurance is crucial for any construction project’s success – whether new construction, civil engineering works or renovation projects.
A well-functioning quality assurance process saves the involved parties from conflicts and extra costs, because possible errors, defects, uncoordinated interfaces or ambiguities are discovered before they become expensive to correct. With good quality assurance, necessary adjustments and changes occur timely and coordinated, which both prevents costly remedial work on the construction site and ensures that potential failures are caught and corrected in time.
Nevertheless, many practitioners experience that quality assurance is deprioritized, especially when schedules become tight. Quality assurance can also become a bureaucratic exercise where documentation is produced without immediate value. This guide dispels the misconception that quality assurance does not create value or is unnecessarily resource-intensive.
Summary
This guide’s purpose is to establish the content of the quality assurance process as well as give tangible recommendations to how the different activities are performed in practice.
The guide contains:
- Recommendations for planning and prioritizing the quality assurance process
- Methods for organizing collaboration between building owner, consultants and contractors
- Overview of central quality assurance activities in construction’s various phases
- Tools for review and control throughout the project
- Instructions for effective and value-creating documentation
- Practical checklists for building owners, design consultants and contractors
Facts about this guide
This guide has been produced and published by the industry initiative Værdibyg with funding from the construction sector organisations behind Værdibyg and from Grundejernes Investeringsfond.
Who is the guide aimed at?
The guide is aimed at all actors in the construction process – building owners, design consultants (architects, engineers, etc.) and contractors. It is particularly relevant for people working with process and project management, quality management, and all who have responsibility for planning, coordinating or executing quality assurance activities. Both experienced practitioners and newcomers to the industry will find value in the guide’s systematic approach.
What you get from the guide
By following the guide’s recommendations, you achieve a construction that meets expectations for function, maintenance and lifespan. You achieve fewer errors, defects and failures, as problems are discovered during design rather than during execution. This minimizes the risk of financial consequences and conflicts. At the same time, you get fewer surprises and problems, which increases the chance of timely delivery and commissioning.
Background
Many construction projects suffer from inadequate quality assurance, resulting in errors, delays and cost overruns. The problem often arises when quality assurance is viewed as an administrative burden rather than a value-creating activity. At the same time, there is often a lack of clear interfaces between actors’ quality assurance activities, and there is a need for better coordination and communication. This guide addresses these challenges by presenting quality assurance as an integrated and value-creating part of the construction process, where systematic planning and prioritization ensure that activities are carried out effectively and create real value for the project.
Kompetencegruppe og redaktion
Bygherreforeningen:
Britt Hansen (Boligselskabet Sjælland)
Frederikke Gludsted (Bygningsstyrelsen)
Mogens Bundgård Andersen (DAB)
Oskar Behrens (Bygningsstyrelsen)
René Grøn (KEA BYG)
Dansk Byggeri:
Anna Wraae (Per Aarsleff A/S)
Anne Borsholt (Enemærke & Petersen)
Dennis Fenger (Jeudan A/S)
Flemming Grangaard (Dansk Byggeri)
Inas EL-Subaihi (Enemærke & Petersen)
Martin Profit Jakobsen (BASIT)
Rasmus Lund Wolsgaard (Jönsson Entreprise a/s)
Torben Hessing-Olsen (Dansk Byggeri)
Danske Arkitektvirksomheder:
Asger Hjorth (VI ARK)
Christine Pedersen (C.F. Møller)
Jens Henrik Birkmose (AART architects A/S)
Jesper Kindt-Larsen (Arkitema Architects)
Peter Lindberg Christensen (Arkitema Architects)
Rasmus Iversen (VI ARK)
Rasmus Kruse Jensen (CEBRA)
Ronny Maximilianus Niemann (JJW Arkitekter)
Thomas Endelt Christensen (CEBRA)
Foreningen af Rådgivende Ingeniører:
Anders Hjortlund Christensen (AFRY)
Casper Dich Dyssel (EKJ rådgivende ingeniører)
Christian Schack (MOE A/S)
Herdis Baierby (MOE A/S)
Johannes Højmose Thomsen (Holmsgaard A/S)
Marie Nøgelgaard Lybeck (NIRAS)
Peter Ebling (CASA Arkitekter A/S)
Søren Apelgren (Rambøll)
Tekniq:
Hans Kristian Grabau (GK Danmark)
Karim Cedic Meaouia (CK&CO)
Observatører:
John Skovmand Thomsen (Grundejernes Investeringsfond)
Paw Engsbye Rasmussen (BvB)
Værdibyg:
Mette Skouenborg
Morten Skaarup Jensen
Nina Koch-Ørvad
Ydermere er vejledningen blevet kvalificeret af følgende arbejdsgruppe:
Frederikke Gludsted (Bygningsstyrelsen), Anne Borsholt (Enemærke & Petersen), Peter Lindberg Christensen (Arkitema Architects), Herdis Baierby (MOE A/S)
Konsulent og pennefører: Dorthe Bechmann (DoBconsult)
Redaktion: Værdibyg
